Field service mobile app

An offline-capable app for technicians to receive jobs, capture photos and signatures and sync when back online.

Technicians work from paper job sheets and phone calls. Office staff cannot see progress in real time, signatures get lost and invoices go out days late.

• Shadow technicians on site to understand real working conditions
• Prototype the core job flow and test it with the field team
• Build offline-first so the app works in basements and rural areas
• Roll out to a pilot group before the whole workforce

• iOS and Android app built from one Flutter codebase
• Job lists, checklists, photos and customer signatures
• Offline storage with automatic background sync
• Web dashboard for dispatchers with live job status

• Office staff see job progress as it happens
• Completed work is ready to invoice the same day
• No more lost paperwork or illegible job sheets