Accordax

AI Chatbots & Assistants

Chatbots that answer from your own documents and data — on your website, inside your app or in Microsoft Teams — with a hand-off to a human when needed.

A modern chatbot is no longer a script of fixed answers. We build assistants that search your knowledge base, policies, product catalogue or order system (retrieval-augmented generation), quote their sources, and pass the conversation to your team when they can't help. They can live on your website, inside your web or mobile app, or in Microsoft Teams for internal use.

  • Answers grounded in your documents, with sources
  • Website widget, in-app chat or Microsoft Teams
  • Live hand-off to your support team
  • Secure access to order or account data
  • Multi-language conversations
  • Analytics on questions asked and gaps found

Semantic Kernel, Azure AI Search, Azure OpenAI, ASP.NET Core SignalR, Bot Framework / Teams